POSITION SUMMARY:
Provide leadership and guidance to their team that creates an environment focused on customer satisfaction, maximum productivity and profitability
Skills Required:
RESPONSIBILITIES:
Leadership
? Motivate team through a compelling vision and direction to encompass American Eagle Outfitter?s Core values
? Communicate clear expectations and hold the store team and themselves accountable to achieving all brand, performance and behavior standards
? Lead and inspire a customer service culture by recognizing and rewarding team
? Build effective relationships with peer and upper management partners
? Lead management team effectively through proper implementation of division of responsibilities
? Conduct productive management and team meetings
? Proactively seek personal learning and development opportunities
People Development
? Recruit, hire, develop and retain top management and sales talent for the organization, to include maintaining optimal staffing levels
? Train and develop store management and sales team in all areas of job responsibility
? Consistently assess and provide ongoing performance feedback to include performance reviews, IDPs and providing merit recommendation to all levels of store team
? Recognize performance issues in a timely manner and partner with District Manager to develop action plans for resolution
Visual Merchandising
? Ensure that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget
? Direct and execute strategic, brand appropriate merchandising to maximize sales and presentation standards
? Supervise and direct all merchandise processing and flow to the floor in conjunction with exceptional backroom standards
Drive for Results
? Manage the execution of the store business plan that drives KPI results and maximizes business opportunities
? Achieve predetermined financial budgets to include payroll management
? Drive AE brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience
? Achieve store shrink goals and maintain all operational standards to secure the assets of the store?s physical location
? Ensure proper scheduling practices that lead to maximization of sales potential
QUALIFICATIONS:
? Minimum high school education or equivalent. Bachelor?s degree preferred
? Minimum three years retail management experience, or equivalent Store Manager experience
? Strong analytical, prioritizing, interpersonal, problem-solving & planning skills
? Strong verbal and written communication skills
? Collaborative skills and ability to work well within a team
? Ability to work in a fast-paced and deadline-oriented environment
? Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends
? Must be able to perform all essential job functions identified in the ?Store Manager essential job functions?
AEO Inc. is an Equal Opportunity Employer
Employment Type:
Employee - Full Time
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