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Customer Service Peoria Resume

Customer Service Peoria Resume

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Seeking Job: Customer Service
Position Desired: Customer Service

Cover Letter:
**** ****
5641 W. Overland Pass Peoria, IL 61607
(***) ***-**** (309) 264-8821 Email: ****@*****.***


SUMMARY OF QUALIFICATIONS

Extensive Customer Service background. Managerial experience. Multi-line phone usage. Windows 7.0, Word Perfect 5.1, Lotus Notes 4.6, Typing 46 WPM, Coding (ICD-9, CM and CPT), Insurance, Microsoft Word, Excel, PowerPoint, and Access.

Additional Qualifications: More than 25+ years of customer service experience & 10+ years sales experience. High energy. Effective communicator and leader. Capable personal assistant to upper management. Able to work well under stressful conditions. Excellent research abilities. Ability to work in team environment or independently with complete discretion. I have 20+ years of General office skills and extensive phone experience.


ACADEMIC BACKGROUND

MIDSTATE COLLEGE – Peoria, IL 2003-2006 Medical Coding Specialist Relevant Coursework: Medical Terminology Human Anatomy Reimbursement Methodologies Pharmacology Medical Coding Medical Insurance

ILLINOIS CENTRAL COLLEGE – Peoria, Illinois 1987 Business Administration Courses

LIMESTONE HIGH SCHOOL - Graduated 1987


PROFESSIONAL BACKGROUND:

*Shoe Department Encore, East Peoria, IL 3/2013 – 11/2015 Duties: Customer Service/Sales. Assistant Manager duties. Supervised 10 employees. Deposits/Payroll and new employee interviews. Handled incoming phone calls from customers regarding products/or complaints. Kept items stocked on shelves.

*United States Postal Service, Peoria, IL Remote Encoding Center 4/2001-- 6/2007 Data Entry Duties: Entered mailing addresses from remote computer screen to help direct mail to it's proper destination. Mass mailing experience. Also handled incoming phone calls for employees calling off work.

*Crawford & Company, Peoria, IL 11/2001 – 11/

Desired Compensation / Salary:
$10.50

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Last Updated: May 2, 2017 @ 11:10am



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