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Customer Service Representative Peoria Resume

Customer Service Representative Peoria Resume

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Seeking Job: Customer Service Representative
Position Desired: Customer Service Representative

Cover Letter:
**** ****
1309 SW Phoenix Dr ● Peoria, IL 61605 ● (309) 989-5660

OBJECTIVE: To obtain employment that will allow for growth and career development.

• Customer Service
• Sales Tactics
• Verbal Communication
• Service Orientation
• Teamwork
• Judgment and Decision Making
• Multi-Tasking
• Reliable and Dependable
• Time Management
• Critical Thinking
• Stress Tolerance
• Cleaning Procedures

Straight Forward​​​Customer Service Rep.​​4/2017 – 2/2018
• Assisted with on-the-job training for new employees.
• Quickly picked up the training that the company provided.
• Sold different products from different contracted clients over the phone.
• Interacted with other departments to resolve issues, to build a strong team environment.
• Responded to inquiries and requests from customers in a positive and timely manner.
• Provided accurate information to customers about products or services.
• Can operate all office equipment such as multi-line phone, copier and fax machine

HGS​​​​​Customer Service Rep​​​1/2017 - 3/2017
• Skilled in data entry; took clients information and put it in our data base.
• Handled both in and out bound calls in a timely manner.
• Trained in sales, problem solving, product information and conflict resolution.
• Attracted potential customers by answering product and service questions; suggesting information about other products and services.
• Helped new and other service reps on difficult calls.
Ross Dress for Less​​​Sales Associate​​​3/2016 – 12/2016
• Trained in several different departments within the store such as stocker, cashier, janitorial and sales.
• During my time at Ross I received promotion through my hard work and the ability to learn several departments.
• Arranged merchandise on sales floor, installed signs and moved displ

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Last Updated: Sep 5, 2018 @ 4:42pm

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