@ricardo:
Exactly. I bet thousands of people will forget...some intentionally....to renew. So many people, especially the elderly, don't have computer access.
There is no DMV office in Chillicothe. The one in Lacon is fast and friendly, but would cost me a gallon of gas to get there and back. And I honestly don't even know where the one in Peoria is.
What's frustrating is how confusing they've made the process. If you're not going to send out reminders, why tell people they can find the required ID and PIN numbers on the reminders? How difficult is it to change the wording on the website? And why do you need anything other than your unique license plate number?